← Back to Portfolio Ankara Insurance Portal

Ankara Insurance Portal

Ankara is a Third Party Health Administrator (TPHA) born digital in Cote d'Ivoire. Ankara's digital platform enables users to access a wide range of health services and products, including health insurance plans, telemedicine, and wellness programs. The company's mission is to empower individuals to take control of their health and well-being and to make high-quality healthcare more accessible and affordable.

My Role
Product Delivery Analyst
Company
Ankara Services (CIV)
Industry
Healthcare, Insurance

Challenges

  • Limited access to quality healthcare in Cote d'Ivoire and the West African region
  • Complex healthcare insurance processes that discouraged adoption
  • Need to establish a digital-first health administrator brand in a traditional market
  • Cultural considerations for serving French-speaking stakeholders and users
  • Creating a comprehensive visual identity and brand from scratch

Solutions

  • Designed complete visual identity for the brand including logo and portal interfaces
  • Created digital platform enabling access to health insurance plans, telemedicine, and wellness programs
  • Implemented user-friendly interfaces tailored for Cote d'Ivoire market
  • Developed culturally appropriate design elements after studying French culture
  • Built comprehensive portals for users to manage their health insurance and services

Impact

  • Successfully launched a born-digital TPHA in Cote d'Ivoire
  • Made high-quality healthcare more accessible and affordable in the region
  • Empowered individuals to take control of their health through digital tools
  • Established strong brand identity that resonated with local market
  • Positioned Ankara for expansion across West Africa with scalable digital platform